FAQ
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FAQ

How do i turn on the backlight on my e-bike

  • Press the M button and the + button simultaneously for 3 seconds

What is the tire pressure for the e-bike

  • Between 65 and 75 psi

Can i make an RBSM SPORTS E-Bike go faster

  • RBSM SPORTS e-bikes have a max limit of 20mph (32km/h) which conforms to applicable laws. Anything faster than that and the e-bike would be classified as a road vehicle and would require licensing and insurance to ride.

Can i make an RBSM SPORTS E-Bike go faster

  • RBSM SPORTS E-bikes have a maximum speed of 20mph (32KM/h), which conforms to applicable laws. Anything faster than that than it would be classified a road vehicle and would need licensing and insurance to operate.

Where can I get RBSM CORP products?

  • RBSM SPORTS products are available at www.rbsmsports.com. Retailers like Amazon, Costco, Best Buy and others will have limited supply of RBSM SPORTS products.

My e-bike will not turn on

  • Verify that all cables are firmly connected at the following locations
    • cable from display and make sure the connectors are connected
    • cable from right side( rear brake)

    • main connection from rear wheel to battery, its located on the frame below the chain (covered in velcro strap)

    • last location is underneath the bike where the battery is located remove access door to gain access to the cable and connections.

     

    Instructions are for Pluto R & C2.

    please email us at [email protected] for details of other models.

Pedals will not go on easily

Pedals are labeled L for left and R for right and are threaded to attach clockwise. They should go on easily DO NOT FORCE! Or you may strip the threads

Stripped threads are not under warranty. You will need to purchase replacement parts. If this is the case, please send us a picture of your pedal and crank thread so we can access if your problem can be fixed or if anything needs to be replaced.

send pictures to [email protected]

Where is the battery on my Pluto R/C2 e-bike

  • Located on the frame as seen in picture
  • access is via two small Philips screws at base of battery.

How do I remove the battery from my Pluto R/C2 e-bike

The battery is located in the frame of the e-bike.

 

How do I change a flat tire on my Pluto R/C2

  • The tires use a standard Presta valve 700c road tube with 48mm valves
  • The rear wheel requires that you disconnect the cable that comes from the rear wheel motor BEFORE REMOVAL
  • after the tube has been changed ensure that the rear axel is correctly seated in the frame
  • reconnect the main cable and cover with velcro strap

How do I remove the rear wheel of my Pluto R/C2

  1. Put the bike on the ground , upside down.

2. Pulling the wire of motor out and pulling off the band.

3. Loosening the screws of two sides by 18 inch spanner (wrench)

4. remove the rear wheel out of the bike

Do I have to pedal to make the motor work?

Yes, This is a pedal assisted E-bike with no throttle

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